Patient Privacy Policy

At Vamana Speciality Care (www.vamanahospital.com), we recognize the paramount sensitivity of patient health information (PHI) and clinical records. This policy outlines how patient data collected via our website, online appointment booking engine, and reception desk is safeguarded.

1. Information We Collect

When you book an appointment or send an inquiry, we collect identifying details such as patient name, mobile phone number, email address, selected physician, and reported symptoms. Medical imaging documents uploaded for consultation are stored in isolated encrypted server directories.

2. Use of Information

Patient information is utilized exclusively for scheduling clinical consultations, sending automated appointment reminders via SMS/WhatsApp, maintaining medical history, and delivering ongoing patient care.

3. Zero Third-Party Commercial Sharing

We strictly never sell, lease, or distribute patient phone numbers, clinical diagnoses, or identifying records to advertisers or third-party marketing entities.

4. Data Security & Retention

All web traffic is encrypted in transit using Transport Layer Security (TLS/HTTPS). Internal database access is restricted via Role-Based Access Control (RBAC) and audited.